Urban Solutions

Together with NG concept, our sister company specialised in real estate, we look for the optimal place to manage your urban logistics. In this sense, we work in partnership with international and local authorities as well as private companies with the aim of de-cluttering city centres.

Receiving, storing, preparing, shipping and returning your products: we offer you customised, innovative (mechanisation, automation) and first-class city logistics services. Resilient, fast, reliable, shared and environmentally friendly: that’s how we see the supply chain.

Our multi-client and micro-logistics centres are strategically located near major metropolitan areas and city centres. They optimise space resources for the benefit of customers. We ensure shelf availability and short delivery times in city centres through:

• Massification of order preparation for multiple drop-off points;
• Cross-docking as close to the point of sale as possible;
• Product customisation, circular logistics and reverse logistics (case preparation, bulky delivery, ….).
• 24/7 delivery service

Our last mile shared distribution services in city centres are based on our multimodal fleets in Euro 6 or alternative energies (biofuel, electric, hydrogen, etc.) and thus help you develop your omnichannel activity and increase your sales while respecting your low carbon footprint commitment.

The proximity of urban hubs, combined with shared resources, offers a high level of agility and speed in replenishing city centre shelves. Based on your daily order volume, we define the optimal solutions to meet your service level objectives.

We ensure:

• Total control of the delivery chain thanks to a dedicated service;
• The optimisation of routes with route optimisation software;
• An increased frequency to supply shops and reduce carbon footprint;
• A single platform for both B2B and B2C channels to improve service levels and offer more flexibility during peak seasons.

Today, most city centre collection points have limited opening hours. With the rise of e-commerce, our customers need flexibility and simplified urban solutions for their logistics and returns management.

We know that your brand image is reflected throughout the entire purchasing process – from ordering to delivery to returns – so we train our drivers to improve the customer experience. This means that our teams are aware of your requirements and your customer policy and manage all deliveries accordingly.

In order to cover as many delivery solutions as possible, FM Logistic is developing additional offerings in city centres to help them optimise the omnichannel consumer experience. This includes home deliveries and pick-up points, additional services such as locker installations, Pick & Drive sites, drive-throughs, etc.