The retail revolution is happening fast. Innovations, whether we talk about the product itself, production processes, or distribution, are exploding, especially in Asia. Consumers’ expectations are shifting: ultra-fast and accurate delivery, ultra-personalization, smoothest experience online, and off-line are now the minimum requirements.
In this New Retail era, companies need to move from traditional sales management to a seamless omnichannel system. Logistic directors can optimize the consumer experience and beat competitors by upgrading their processes, integrating daily best practices in warehouses and onboarding innovations (drones, robots…) to meet customers’ new expectations.
Discover all the best practices you can implement right away to enhance your processes and keep up with the continually evolving New Retail world!